General Terms and Conditions
1. Deposit
30% of total invoice is required as a deposit (non-refundable). Due within 7 days of booking to hold your spot on charter or booking may be cancelled without further notice.
2. Payment
Full payment on all Surfatoll tour bookings is required in our office no later than 90 days prior to departure. Tour bookings made
within 90 days of departure require full payment at time of booking.
3. Cancellation
Boat charters are operations for which space is limited and competitive. All operators are prepaid 30-90 days prior to departure so that they may begin provisioning for your tour. All tour payments and deposits are non-refundable. There are no refunds or partial refunds given for early departures from a tour or early checkouts. There are absolutely no refunds given for reasons pertaining to surfing conditions or weather conditions. There are absolutely no refunds given for reasons pertaining to a global, national, or provincial political situation that does not directly pose a security threat to the safe operations of the tour in the specific region. For your protection, you can contract a travel insurance with any company operating in your country.
4. Mandatory insurances
Sickness, accident, return trip, and cancellation insurances are mandatory for participants. We also advise you to purchase baggage insurance.
5. Immigration and health regulations
Participants assume the responsibility for all necessary travel preparation (passport, visa, vaccination). Regulations may vary depending on nationality. For further details please refer to the competent consulate or embassy.
6. Risk
Surfatoll would like to draw your attention to the elevated level of risk entailed in adventure trips, namely surfing (accidents may lead to injuries, disabilities or even death). Since Surfatoll does not exert any control over your mastery of this sport, Surfatoll does not assume any liability. Participants bear the full responsibility for accidents, loss inflicted on themselves or third parties or fatal accidents. We shall not be responsible or liable for any injury death, damage, loss, delay, cost, expense, inconvenience or loss of enjoyment suffered by any person or corporation during your trip. It is important to note that all the bookings with Surfatoll are subject to the terms and conditions and limitations of liability imposed by operators, and other services providers some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage.
7. Place of jurisdiction and applicable law
The present contract between you and the Maldivian operators should be governed by Swiss Law. Any disputes arising out of this contract agreement shall be subject to the exclusive jurisdiction of the Geneva courts in Switzerland.